From Packing Lists to CRM Workflows

A few weeks ago, I decided it was finally time to clean up the collection of lists I'd accumulated in Evernote over the years.

• Camping lists.

• Road trip lists.

• Holiday shopping lists.

• Vacation packing lists.

• "Don't forget this next time," lists.

At first glance, this probably sounds like a personal organization project.

In reality, it perfectly demonstrates how my brain approaches operations, systems, CRMs, and project management.